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Agent Evaluation System                                                                          CallWARRIOR

 
CallWARRIOR™  

 

CallWARRIOR™ is a powerful agent performance and evaluation tool. It allows you to evaluate, score and grade the performance of your call centre staff. Perfect for staff reviews and assessments, determining workloads and streamlining efficiencies.

Armed with your CallWARRIOR results, you can rank staff, organise rosters, improve the performance and efficiency of your call centre.

CallWARRIOR will save you time and money.

Operate CallWARRIOR as a standalone product, or integrated with one of our recorders for a complete recording and performance evaluation solution.

 

CallWARRIOR

 Features

Versions

FAQs

 
 

  ► Performance monitoring

  ► Agent evaluation

  ► Full call statistics

  ►Workflow management

  ► and more

 

 

 

 

 

 

 

 

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