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Technology Ten has a range of solution catering to any
budget or requirement. Systems come in a wide range
of shapes and sizes, ranging from single line boxes that
record directly from handsets on the desktop to
Multi-channel line units that record at your phone
system – no desktop interfaces for agents to ‘fiddle and
disconnect’ .
We can
record from ‘street side trunks’ to extensions of most
analogue or digital PABX handset extension lines.
We even have solutions for recording VOIP telephones. Also
capable of handling ANY amount of call volumes,
Technology Ten has a solution right for you.
But
we also understand that your needs might change – you
might for example add more extensions to your PABX or
change PABX, our recorder systems are fully scalable.
However
large or small the system, certain requirements remain
the same – call recorders must be robust, easy to use
and must provide the user with a range of call data by
which to search and archive their calls. These include:
Calling
Line Identifier (CLI)
Called
Line
Time and
Date
User or
Extension Information
Call
Duration
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