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Technology Ten has a range of solution catering to any
budget or requirement. Systems come in a wide range
of shapes and sizes, ranging from single line boxes that
record directly from handsets on the desktop to
Multi-channel line units that record at your phone
system – no desktop interfaces for agents to ‘fiddle and
disconnect’ .
We can
record from ‘street side trunks’ to extensions of most
analogue or digital PABX handset extension lines. Also
capable of handling ANY amount of call volumes,
Technology Ten has a solution right for you.
But
we also understand that your needs might change – you
might for example add more extensions to your PABX or
change PABX, our recorder systems are fully scalable.
However
large or small the system, certain requirements remain
the same – call recorders must be robust, easy to use
and must provide the user with a range of call data by
which to search and archive their calls. These include:
Calling
Line Identifier (CLI)
Called
Line
Time and
Date
User or
Extension Information
Call
Duration
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