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FAQs
What type of
phones can I record?
We can supply you with a
recorder that can record analogue, most digital phones,
ISDN, VOIP, as well as 2 way radios and microphones. This is
an all in one box solution.
How do I
install and set up the recorder?
For our multi channel
Recorders, we recommend that you
commission us or one of our agents to install and setup
up your Technology Ten recorder. This ensures that all
cabling and installation is done to our standards and
meets Australian approvals. We can then train you and
your staff on how to use and get the most out of your
recording investment.
Our Soho line of recorders
are designed for you to install yourself, no tools
needed - in minutes.
When can I
record calls?
Technology Ten recorders are
all designed to operate 24 hours a day, seven days a
week. There is no need to switch off the recorder when
you close your doors every evening.
How many
phone lines can I record simultaneously?
You can record as many lines
as your recorder supports, every line, all the time.
What if I
run out of channel capacity and need to record more
lines?
No problem. Technology Ten
recorders are totally scalable. We can add extra
recording capacity as you need it.
How can I
save calls?
There is no need to do
anything, the recorder will automatically save each call
to an internal disk. The recorder will automatically
detect when a call commences and ends and save the
entire call, including call information such as caller
ID. If you want to make a copy or backup of calls, you
can do so to DVD or to your local network. Please note
that DVD and network archiving are optional features.
How do I
listen to calls?
You can listen to calls in
real time (as they occur) or any time in the future. You
can play calls from the recorder, via the internal
speaker/headphones, or remotely through your own
computer via your network. Network replay requires the
purchase of additional software. |
